Shipping policy

Thank you for shopping with Swiprise! We aim to provide a smooth and efficient shopping experience, and our shipping policy is designed to ensure your order arrives in a timely and secure manner.

We offer shipping to a variety of locations, both domestically and internationally. Shipping fees and delivery times depend on the destination and the shipping method selected at checkout. You will be able to view the shipping options and costs before completing your purchase.

Orders are processed during regular business hours, Monday through Friday, excluding public holidays. While we aim to process all orders within 1-3 business days, please note that processing times may be longer during peak shopping seasons or if there are any issues with your order. Once your order has been processed, we will send you a confirmation email with tracking information so you can monitor the progress of your shipment.

Please keep in mind that the delivery times quoted are estimates, and we cannot guarantee exact arrival dates due to potential delays caused by external factors such as weather, customs, or postal carrier issues. If your order is delayed, we will work with our shipping partners to resolve the issue and keep you informed along the way.

In some cases, items may be shipped separately if they come from different warehouses or if there are delays with one part of your order. You will not be charged additional shipping fees for items shipped separately.

We are not responsible for any shipping issues that occur after the carrier has taken possession of the package. If you experience any problems with delivery, such as missing or damaged items, please contact us as soon as possible, and we will do our best to assist you.

For international orders, please be aware that customs duties, taxes, or import fees may apply depending on the destination country. These fees are the responsibility of the customer and are not included in the cost of shipping. We recommend checking with your local customs office for more information on potential charges before placing an international order.

In the event that an order is returned to us due to an incorrect or undeliverable address, we will contact you to arrange for reshipment, but additional shipping charges may apply.

If you have any questions or concerns about your order or shipping, feel free to reach out to us at buy@swiprise.com. Our customer service team is happy to assist you with tracking your order or resolving any shipping-related issues.

Thank you again for choosing Swiprise! We appreciate your business and look forward to serving you.